You may fall into an OOS investigation, when even after a thourough expedition, you have doubts if your lab does something wrong, or you have a flaw in your batch.
Instead of having second or third thought and a lot of bitter re-tests, send your sample to another lab - especially when the related analytical method is a not too complex one.
With this solution you can spare a lot of internal resources and valuable time, and you will get a relatively quick answer to your question, and continue your investigation in the good area - either in QC, or in the manufacturing area.
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